Cubic Information Systems offers WORX, a digital platform tailored for the Banking, Financial Services, and Insurance (BFSI) sector. The platform is built on Microsoft Dynamics 365 and integrates customer engagement, operations, and analytics into a single, secure, and scalable system for financial institutions aiming to accelerate digital transformation.

WORX features a modular design that allows organizations to select and implement only the components they need, ensuring flexibility and speed. It integrates seamlessly with existing banking systems and is equipped with robust, banking-grade security and compliance tools. The platform delivers AI-driven insights to enhance customer experiences and support data-informed decision-making. Deployment options include cloud, on-premises, or hybrid environments.

The solution includes a broad set of modules that cover customer onboarding (eKYC, KYB), loan and credit services (including digital lending and BNPL options), and branch automation (such as teller integration and customer kiosks). Additional tools support customer relationship management, marketing, service request handling, analytics, sentiment analysis, and ERP functionalities across finance, HR, and asset management.

Organizations using WORX have reported substantial improvements, including over 35% growth in customer acquisition, a 60% increase in conversion rates, a 30% rise in user satisfaction, and significantly enhanced customer retention—making it a high-impact tool for modern financial institutions.