Certifi

The ISO 9001:2015 Awareness Training program provides participants with a clear understanding of the requirements, principles, and structure of the ISO 9001:2015 Quality Management System (QMS). It introduces the purpose and intent of the standard, focusing on how it helps organizations achieve consistent quality, improve processes, and enhance customer satisfaction. The training explains the seven quality management principles, including leadership, customer focus, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management.

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Participants will learn how ISO 9001:2015 promotes a systematic approach to quality, emphasizing risk-based thinking and continual improvement. The course highlights how to interpret and apply the standard’s clauses in day-to-day operations and demonstrates how compliance contributes to organizational efficiency and accountability.

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The objective of the training is to equip attendees with the knowledge and confidence to recognize, prevent, and address non-conformances within their organization. It also aims to foster a culture of quality awareness and responsibility among all employees, ensuring that everyone understands their role in maintaining compliance. Suitable for staff at all levels, this program lays a strong foundation for implementing and supporting a quality management system that drives sustainable improvement and long-term success.